COVID-19 zoo and aquarium response


Most ZAA-accredited zoos and aquariums across Australasia are now temporarily closed to comply with government restrictions to protect health in the face of the COVID-19 crisis. Whilst visitors will not be able to attend these sites, rest assured their dedicated teams continue to provide expert care to the animals.

Some are still currently open and a good place to escape and enjoy nature and help minimise any stress or anxiety you may be feeling at the moment. They are outdoor venues with fresh air, space and sunshine, allowing for physical distancing. 

However, if you are unwell, have any flu-like symptoms or have been asked to self-isolate, please follow advice from your relevant health authority to protect your health and the community’s health and stay at home. The animals will all be waiting for you when you’re feeling better and some zoos are streaming them online for those confined to their homes.

Our ZAA-accredited zoos and aquariums look forward to welcoming you to visit and reconnect with nature once it is safe to do.


Essential services for animal welfare


The Zoo and Aquarium Association Australasia (ZAA) is asking the Australian State and Territory Governments to officially recognise those workers in roles related to animal care and welfare as essential services during the COVID-19 response. Whilst some people can work from home, that’s simply not possible for those who have animals relying on them for food, veterinary care, environment maintenance and enrichment.

ZAA-accredited zoos and aquariums have gone to great lengths to ensure their teams continue to work to provide high standards of animal care and that risks can be managed to protect the health of those team members. The sector always has a strong focus on biosecurity and, with the onset of the virus in Australia, ZAA-accredited zoos and aquariums are now working to their business’ risk management plan for COVID-19 to ensure they follow safe practice for those still working on site.

Now they need government assurance that even with further restrictions, those essential workers will continue to be allowed to come to site and maintain a high standard of animal welfare.


Download our position on essential services for animal welfare.


Online and Phone Counselling

If you need someone to talk to, you can call/text/chat. Trained counsellors are available day and night

NZ Helplines

  • 1737 - Free call or text 1737

Staying on Track (NZ)

  • Free online course to learn easy strategies to cope with the impact of Covid-19.

AUS Helplines

BeyondBlue (AUS)

  • 24/7 phone counselling - 1800 512 348
  • Online community for coping during coronavirus