Ramona Frederickson – Member Support & Operations Manager

Ramona has developed a strong devotion to the team since joining the Zoo and Aquarium Association (ZAA) in 2008 and enjoys providing administrative and IT support to the ZAA office and members.

Her role focuses on member communications, maintaining office processes and implementing new platforms to help improve collaboration between the membership.

Ramona received a B.A. in Biology from Western Washington University, USA, with a focus in botany. Outside the office, she enjoys painting, photography and travelling.