Ranger In Charge

Walkabout Creek Discovery Centre

Ranger in Charge, W006
Walkabout Creek Discovery Centre, Gateway Visitor Centres, Queensland Parks and Wildlife Service & Partnerships
Permanent, Flexible Full Time
Annual Salary $79,702 - $83,861
Position number75601839
Location: The Gap - Walkabout Creek Discovery Centre Enoggera Reservoir
Contact Steve Briant, Director On Park Visitor Experiences, Ph: 3199 7579
Closing Date Thursday, 21 October 2021
Job Ad Reference (JAR) QLD/389954/21


The Department of Environment and Science

The Department of Environment and Science (DES) recognises the enormous value a clean environment, innovative society and economy, and vibrant culture makes to Queenslanders’ lives. As a diverse organisation, the department brings together environment, heritage protection, national parks, science and youth affairs functions to help achieve government objectives for a better Queensland.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. DES has a culture which values results, professional growth, workforce diversity and a healthy balance between work and life commitments. As a White Ribbon accredited department, DES actively encourages and supports its employees as individuals in an inclusive environment by embracing our differences and applying diverse and inclusive thinking to our business. DES is committed to the values of the Queensland Public Service: customers first; ideas into action; unleash potential; be courageous; and empower people.

At DES we recognise, respect and value First Nations people and cultures. We are progressing self-determination by recognising the rights and interests of First Nations people. We are investing in a culturally connected and agile organisation, with the skills and experience we need to support better outcomes for First Nations people. We are taking action in fundamental areas like employment and procurement, and by building strong and sustainable partnerships with First Nations organisations and communities. We are focused on working with First Nations people to improve service design and delivery, knowing that this will deliver better outcomes for all of Queensland.

More information on the department’s functions, focus and the type of organisation we are, can be found on the website.

Your contribution

As Ranger in Charge, Walkabout Creek Discovery Centre, you will lead a team and supervise multi-disciplinary operations at the site. The position works five days on and two days off, including some rostered weekend work. This position is located at Enoggera Reservoir; however, there may be travel to regional centres and other offices from time to time. This includes overnight stays.

Walkabout Creek Discovery Centre is one of three Gateway Visitor Centres, managed by Queensland Parks and Wildlife Service & Partnerships. The Centres aim to support Queensland’s ecotourism aspirations, enhance exciting visitor experiences, build public advocacy, and provide a gateway connection to Queensland’s national parks. Partner Centres include David Fleay Wildlife Park at Burleigh Heads on the Gold Coast and Mon Repos Turtle Centre at Bargara in Bundaberg.

Walkabout Creek Discovery Centre is a celebrated destination for visitors and locals to connect with nature and delight in nature-based tourism and recreation in Brisbane and is the recognised gateway to Queensland’s national parks.

Only 12km from the city it is a long-established visitor attraction with a strong focus on QPWS ranger-led environmental interpretation. The site incorporates a QPWS Information Centre, Wildlife Centre and events and activity spaces connecting to Enoggera Reservoir and the adjacent D’Aguilar National Park.

Aspects of this role include:

• Coordinate strategic maintenance of assets and infrastructure across the Walkabout Creek Discovery Centre site.
• Lead and coordinate best-practice safety management across all operations.
• Supervise delivery of the captive wildlife management program consistent with industry best practice and legislative requirements.
• Supervise information centre operations and delivery of educational presentations to the public.
• Supervise and train staff, students and volunteers.

Rangers ensure that the Queensland’s national parks, state forests and reserves are protected, accessible and valued by all Queenslanders. Rangers work in partnership with local communities and other stakeholders to contribute to the land management, recreational and conservation outcomes across the protected areas which are managed by DES under the Nature Conservation Act 1992, Recreation Areas Management Act 2006, Marine Parks Act 2004, Great Barrier Reef Marine Park Act 1975, Forestry Act 1959 and other relevant legislation. Rangers’ work can be across five focus areas, dependent on operational need, including Pest Management, Fire Management, Estate Management, Visitor Management and Assets (including wildlife) and Safety. As such, Rangers may turn their hands to a wide range of jobs that can be safely undertaken by non-tradespersons.

Rangers may work across five focus areas dependent on operational need, including Pest Management, Fire Management, Estate Management (including natural and cultural resource management), Visitor Management and Assets (including wildlife) and Safety. As such, Rangers may turn their hands to a wide range of jobs that can be safely undertaken by non-tradespersons.

Your role The Ranger (OO6) is a role in which you must be able to:

• Lead and manage a team to deliver work plans, initiatives, and project outcomes.
• Lead the development of annual work programs for recreational and infrastructure maintenance and development including the acquisition and allocation of resources within budgets.
• Plan and deliver specific park management projects including the development and maintenance of park infrastructure and initiatives, plant operation and maintenance, natural and cultural resource management, fire management, weed and pest control.
• Establish and maintain productive relationships with stakeholders including neighbouring landholders, other government departments, industry groups, commercial operators, recreational user groups and traditional owners.
• Undertake administrative activities such as planning, monitoring, reporting and records maintenance in line with organisational and financial management guidelines.
• Lead and manage customer contact processes and interactions to deliver engagement, education, and advice.
• Lead and conduct compliance and enforcement activities. Assist staff from other agencies with investigations as required.
• Plan and coordinate contingency and emergency responses including natural disaster contingency plans, wildfire response procedures, search and rescue procedures and medical emergency procedures.
• Operate a variety of departmental plant and equipment.
• Foster a workplace culture that supports and promotes the interests of First Nations people and actively engage through our work to contribute to better outcomes for First Nations people.

What we are looking for

We’ll assess your merit for this role by looking at what you’ve done previously – the knowledge, skills and experience you’ve built, your potential for development, and your personal qualities. The position requires an applicant who:
• Understands the organisations vision, priorities, and business objectives. Leads the planning and development of work programs, projects, and team goals in line with organisational priorities. Keeps supervisor informed of issues that may impact on the achievement of work programs.
• Takes responsibility for planning and managing work projects, including human and financial resources, to achieve outcomes. Analyses problems and develops options and solutions. Understand individual and team capabilities and effectively uses available resources to achieve outcomes.
• Builds and sustains productive relationships with team members, customers, and stakeholders. Actively listens and values the input of others and works collaboratively. Supports and guides team members in achieving goals, especially during busy or difficult working periods.
• Behaves in an honest, ethical, and professional way. Understands legislation, policy, regulatory frameworks, and guidelines and is able to explain these to others. Commits to meeting objectives even in difficult circumstances and follows up to ensure issues are finalised.
• Communicates clearly both orally and in writing. Proactively engages with customers to engage, educate, and enhance their park experience. Manages expectations of others and negotiates issues credibly and thoughtfully.
• Has strong knowledge and understanding of the principles of conservation and natural resource management as they relate to workplace health and safety, compliance, and emergency response. Understands and applies policies and procedures to meet human resource and financial management standards. Understands a range of basic level trade skills with the ability to safely undertake general construction, repairs, and maintenance (where a tradesperson is not required). Applies administrative skills including record-keeping, reporting, using computer applications and equipment relevant to the job.

Every staff member is expected to role model leadership behaviours. This role requires the leadership capabilities of an Individual Contributor as outlined in the Leadership competencies for Queensland booklet.

It is a mandatory requirement for the occupant of this position to hold an unrestricted manual driver’s licence or be prepared to obtain a manual licence if they do not. Officers are required to drive government vehicles, including four-wheel drives as a part of their day-to-day and field work.

Professional/Technical Capabilities
There are no mandatory qualifications required to undertake this position, however a formal qualification would be highly regarded, particularly within the field of captive wildlife care and/or Land Management.

Blue Card
Gateway Visitor Centres are open to the public, including children and young people, seven days a week and therefore the role will require a Blue Card. As from 1st August legislation has a no card – no work requirement and therefore a Blue Card must be approved before work commencement. Please refer to the Public Safety Agency Blue Card website (http://www.bluecard.qld.gov.au/) for further information.

Medical requirements

To enable the department to discharge its primary duty of care under S19 of the Work Health and Safety Act 2011, as far as reasonably practicable, DES provides vaccinations for those who may be exposed to vaccine preventable diseases. The appointee to this role will potentially be exposed to vaccine preventable diseases throughout the course of their work, such as zoonotic diseases, and may be required to provide either evidence of vaccination, proof that you are not susceptible to these vaccine preventable diseases, or meet the requirement by attending vaccinations arranged by DES.

Disclosure of Pre-Existing Condition
Applicants may be required to disclose any pre-existing illness, physical fitness limitations or injury which may impact on their ability to perform the role. Details are available in Section 571 of the Workers’ Compensation and Rehabilitation Act 2003.

To be appointed to a position, you must be an Australian citizen, have permanent residency status or a visa permitting you to work in Australia. You are required to notify the department if your right to work in Australia ceases.

Further information
Walkabout Creek Discover Centre is a celebrated destination for visitors and locals to connect with nature and delight in nature-based tourism and recreation in Brisbane and is the recognised gateway to Queensland’s national parks. Only 12km from the city it is a long-established visitor attraction with a strong focus on QPWS ranger-led environmental interpretation. The site incorporates a QPWS Information Centre, Wildlife Centre and events and activity spaces connecting to Enoggera Reservoir and D’Aguilar National Park.

Benefits and Conditions
For a full list of benefits and conditions that come with this role please see our departmental website: https://www.des.qld.gov.au/our-department/employment/working-for-the-dept/#section-benefits-and-conditions

How to apply
To enable us to assess your merit, you should:
• apply online at www.smartjobs.qld.gov.au
• include your current resume (of no more than 4 pages).
• provide a short statement (of no more than two pages) explaining why you are interested in the role and what strengths you will bring relevant to the “What we are looking for” attributes and contextualised to the role duties outlined above.

The selection panel will assess your ability to perform the work required of the position based on your application and other selection processes which may include an interview and/or work test. Pre-employment checks, including referee checks will be conducted.

Applying online through the Smart jobs and careers website www.smartjobs.qld.gov.au is the preferred means to submit an application. To do this, access the 'apply online' facility on the Smart jobs and careers website. You will need to create a 'My SmartJob' account before submitting your online application.

By applying online you can track your application through the process, maintain your personal details through registration and withdraw your application if required.

If you experience any technical difficulties when accessing www.smartjobs.qld.gov.au please contact 13 QGOV (13 74 68). All calls relating to the status of your application once the job has closed should be directed to the contact officer on the role description.

If you do not have internet access and are unable to submit your application online please contact the QSS Customer Support Team on 1300 146 370, between 9am to 5pm Monday to Friday, to enquire about alternative arrangements.

Late applications cannot be submitted via the Smart jobs and careers website, so please allow enough time before the closing date to submit your application. If approval has been granted by the Selection Panel for a late application to be considered, please contact the QSS Customer Support Team on the number above to arrange this.

Hand delivered applications will not be accepted.

Additional Information
• If you need any additional support or reasonable adjustments during the recruitment process in order to ensure you can demonstrate your ability to meet the inherent requirements of the role, please contact Steve Briant, Director On Park Visitor Experiences Ph: 0403 503 885.
• Criminal history checks may be undertaken on the recommended applicant(s). A criminal conviction or charge will not automatically exclude an applicant from consideration for appointment with the Department of the Environment and Science. If information is received that may exclude you from further consideration, you will be given an opportunity to respond, and your response will be taken into account in the evaluation process.
• If you are the recommended applicant, you will be required to disclose any serious disciplinary action taken against you in public sector employment.
• If you are the successful applicant, the department will work with you to ensure reasonable adjustments are made in the workplace to enable you to work safely and productively.
• A probationary period of three months will apply to external appointees.
• All newly appointed public service employees are obliged to provide their chief executive with a disclosure of employment as a lobbyist in the previous two years.
• Applications will remain current and may be considered for identical/similar vacancies, provided the appointment is made within 12 months of the closing date of the original vacancy.