The following terms apply to the website at operated by Zoo and Aquarium Association Inc (ZAA) ABN: 71 836 556 156.

By using this website, you are agreeing to the Terms of Use which are a legally binding agreement between you and ZAA. Your use of this site is deemed to be acceptance of these Terms of Use, which may be amended at any time by ZAA.  


You acknowledge and agree that all content is protected by copyright or other intellectual property rights and laws and remain the property of the Association or third-party suppliers as the case may be.

ZAA gives permission for its members and licensees to copy and communicate content in which ZAA owns copyright for their own use and for use in their organisation. This includes uses by tertiary members for educational purposes and by Commonwealth and State government departments for government purposes, provided that these tertiary departments are current members.

Member-only Content

A significant portion of this website is intended for use by ZAA members only. To access these sections, a valid login and password supplied by ZAA must be used.
ZAA reserves the right to deactivate a login or password to member-only services where there are reasonable grounds to believe the login details have been compromised or issued to a person or organisation other than the authorised member.

Privacy Policy

ZAA highly values the strong relationships we have with our members. The collection of data at the Zoo and Aquarium Association is being handled with full and proper respect for the privacy of our members. The data we collect is handled sensitively, securely and with proper regard to privacy. ZAA does not disclose, distribute or sell the data we collect from our members to third parties.

ZAA will ensure individuals have a right to seek access to information held about them and to correct it if it is inaccurate, incomplete, misleading or not up to date.
This site uses a feature of your web browser known as "cookies" to store information and identify you to the system while you are on a session. No personal details are contained in the cookies.

ZAA’s Privacy Policy is available here.

Security Policy

When purchasing from ZAA your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard.

Membership Application Terms & Conditions

All ZAA Members are bound by our Constitution, Code of Conduct and Member Policy. You can find these governance documents online here.


All of our prices are either in Australian dollars (AUD) or New Zealand (NZD) and include GST (Goods and Services Tax) unless otherwise stated.
Membership Application

Eligibility for ZAA membership is subject to our receipt of your completed Membership Application Form, ZAA Board approval and payment of the membership fee.
In your Membership Application Form you are required to provide true and correct information, and make a declaration about certain matters. Please provide as much detail as possible so that your application can be assessed.

Once complete, your application will be reviewed by the Member Support and Operations Manager. A determination will be made by the ZAA Board, and you will receive an acceptance or rejection of your application in accordance with the criteria for the applicable membership category.

While we aim to advise you of the membership application status within approximately 14 days from submission, in some instances such as applications for zoos, aquariums and wildlife parks, this process takes longer and we will keep you informed if this is the case. If accepted, your ZAA membership is for a period of 1 January – 31 December.

Membership Renewal

Your ZAA membership must be renewed at the start of each calendar year.

Your eligibility to renew is subject to your payment of the membership fee and your ongoing compliance with the applicable conditions.

Refund of Membership Fees

All fees are non-refundable and non-transferable to another site. No fees will be refunded if a member or subscriber withdraws from or is no longer eligible as an Association Member or as a Subscriber.


By submitting a Membership Application Form, you acknowledge that you have read and understood the Association’s Privacy Policy and agree with and consent to the practices described in that Privacy Policy. Our Privacy Policy is available here.


From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all membership applications from the time of posting on our website onwards.